The REMS Group LLC ("REMS Energy," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website rems.energy and submit inquiries through our contact form.
By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
We collect information that you voluntarily provide to us when you:
The information we may collect includes:
We currently do not use analytics tools, tracking cookies, or other automated data collection technologies on our website. We do not track your browsing behavior, collect technical information about your device, or use third-party advertising or analytics services.
Our web hosting provider (WP Engine) may collect basic server log information for security and technical purposes, which may include IP addresses, browser types, and access times. This information is handled according to WP Engine's privacy practices.
We use the information you provide to us for the following purposes:
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
Contact form submissions are delivered via email to our operations team. Access is limited to authorized personnel who need the information to respond to your inquiry and provide our services.
We may share information with trusted third-party service providers who assist us in operating our business, such as:
These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency), including to meet national security or law enforcement requirements.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the information and the purposes for which it is processed.
Factors we consider in determining retention periods include:
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within a reasonable timeframe and as required by applicable law.
Our website may contain links to third-party websites, such as LinkedIn or industry resources. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites.
We encourage you to review the privacy policies of any third-party websites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records as soon as possible.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:
To exercise these rights, please contact us at contact@rems.energy or (760) 801-1190. We will verify your identity before processing your request and respond within the timeframes required by California law.
We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes to how we treat our users' personal information, we will notify you by email (if you have provided an email address) and/or through a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of such changes.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Address:
2449 Cades Way Suite B
Vista, CA 92081
Email: contact@rems.energy
Phone: (760) 801-1190
We will make every effort to resolve your concerns and respond to your inquiries in a timely manner.
REMS Energy primarily serves commercial and industrial clients in the renewable energy sector. The information we collect is primarily used for business-to-business communications and is not used for consumer marketing purposes.
Our operations are based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our operations are conducted. By using our website, you consent to the transfer of your information to the United States.
Some web browsers have a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Because we do not currently use tracking technologies, Do Not Track signals do not affect our website's operation.