Accessibility Statement

Last Updated: October 23, 2025

The REMS Group LLC ("REMS Energy") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

This statement reflects our ongoing efforts to make rems.energy accessible and usable for all visitors, including those using assistive technologies.

1. Our Commitment to Accessibility

REMS Energy strives to ensure that our website is accessible to individuals with disabilities. We believe that everyone should have equal access to information about our Battery Energy Storage Systems (BESS) operations and maintenance services, regardless of their abilities or the technologies they use to access the web.

We are committed to providing a website that is accessible to the widest possible audience, and we actively work to increase the accessibility and usability of our website for all users.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our website is designed to conform to WCAG 2.1 Level AA standards. We recognize that some aspects of our site may not yet meet all WCAG 2.1 Level AA criteria, and we are actively working to address these areas.

2.1 Partially Conformant

This website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

3. Accessibility Features

Our website includes the following accessibility features:

3.1 Structural and Navigation Features

  • Semantic HTML: We use proper HTML5 semantic elements to structure content logically
  • Clear Headings: Heading hierarchy (H1, H2, H3) is used consistently to organize content
  • Descriptive Links: Link text clearly describes the destination or purpose
  • Skip Navigation: Users can skip to main content areas
  • Logical Tab Order: Keyboard navigation follows a logical, predictable order

3.2 Visual Design Features

  • Color Contrast: Text and background colors meet WCAG AA contrast ratio requirements (minimum 4.5:1 for normal text)
  • Resizable Text: Text can be resized up to 200% without loss of content or functionality
  • Responsive Design: Site adapts to different screen sizes and viewport dimensions
  • Focus Indicators: Visible focus indicators for keyboard navigation
  • Consistent Layout: Page layouts and navigation are consistent throughout the site

3.3 Content Features

  • Alternative Text: Images include descriptive alt text or are marked as decorative when appropriate
  • Clear Language: Content is written in clear, professional language appropriate for technical business audiences
  • Form Labels: Form fields include clear, descriptive labels
  • Error Identification: Form errors are clearly identified and described

3.4 Technical Features

  • Performance Optimized: Fast load times (sub-1.5 seconds) benefit users with slower connections or limited data
  • Minimal JavaScript: Core functionality works without JavaScript when possible
  • Clean Code: Valid, standards-compliant HTML and CSS
  • Mobile-First Design: Optimized for touch and mobile screen readers

4. Compatible Technologies

Our website is designed to work with the following assistive technologies and browsers:

4.1 Screen Readers

  • JAWS (Windows)
  • NVDA (Windows)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)

4.2 Browsers

Our website is compatible with current versions of:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

4.3 Operating Systems

  • Windows 10 and later
  • macOS (current and previous versions)
  • iOS (current and previous versions)
  • Android (current and previous versions)

5. Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues we are working to address:

  • Third-Party Content: Some embedded content from third-party services may not be fully accessible
  • PDF Documents: Some downloadable documents may not be fully accessible to screen readers
  • Legacy Content: Older content may not meet current accessibility standards and is being updated

If you encounter any accessibility barriers on our website, please let us know using the contact information provided in Section 9 below.

6. Standards and Guidelines

Our accessibility efforts are guided by the following standards and best practices:

  • WCAG 2.1: Web Content Accessibility Guidelines 2.1 at Level AA
  • Section 508: U.S. Rehabilitation Act Section 508 standards for electronic and information technology
  • ADA: Americans with Disabilities Act requirements for web accessibility
  • ARIA: WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications) specifications where appropriate

7. Testing and Evaluation

We regularly test our website for accessibility using a combination of methods:

7.1 Automated Testing

We use automated accessibility testing tools to identify potential issues, including:

  • Lighthouse accessibility audits
  • WAVE Web Accessibility Evaluation Tool
  • Browser developer tools

7.2 Manual Testing

We conduct manual testing including:

  • Keyboard-only navigation testing
  • Screen reader testing
  • Color contrast verification
  • Mobile accessibility testing

7.3 Ongoing Monitoring

We continuously monitor our website and make improvements as new accessibility guidelines and best practices emerge.

8. Continuous Improvement

Accessibility is an ongoing commitment. We are continuously working to improve the accessibility of our website through:

  • Regular Audits: Conducting periodic accessibility audits and assessments
  • Content Updates: Reviewing and updating existing content to meet current standards
  • Training: Educating our team on accessibility best practices
  • User Feedback: Incorporating feedback from users with disabilities
  • Technology Updates: Implementing new accessibility features as they become available

9. Feedback and Contact Information

We welcome your feedback on the accessibility of rems.energy. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

The REMS Group LLC

Address:
2449 Cades Way Suite B
San Diego, CA 92081

Email: contact@rems.energy

Phone: (760) 801-1190

When reporting an accessibility issue, please include:

  • The specific page or pages where you experienced the issue
  • A description of the accessibility barrier
  • The assistive technology you were using, if applicable
  • Any other relevant information that will help us understand and address the issue

We will make every effort to respond to accessibility feedback within 5 business days and work to resolve identified issues in a timely manner.

10. Alternative Access Methods

If you are unable to access information on our website due to a disability, we offer alternative methods to obtain the information you need:

  • Phone Support: Call us at (760) 801-1190 to speak directly with our team
  • Email: Email us at contact@rems.energy and we will provide information in an accessible format
  • Alternative Formats: We can provide information in alternative formats upon request

Our team is committed to ensuring that individuals with disabilities can access information about our BESS operations and maintenance services through means that work best for them.

11. Third-Party Content and Links

Our website may contain links to third-party websites and services, including LinkedIn and industry resources. REMS Energy does not control these external sites and cannot guarantee their accessibility.

We strive to link only to accessible third-party resources when possible. If you encounter accessibility issues with a third-party site linked from our website, please contact the third-party directly, and also let us know so we can consider alternative resources.

12. Legal and Compliance Information

12.1 Non-Discrimination

REMS Energy does not discriminate on the basis of disability in the provision of services or in access to our programs and activities. We are committed to providing equal access to our website and services for individuals with disabilities.

12.2 Regulatory Compliance

We strive to comply with:

  • The Americans with Disabilities Act (ADA) of 1990 and subsequent amendments
  • Section 508 of the Rehabilitation Act
  • Applicable state and local accessibility regulations

12.3 Updates to This Statement

This Accessibility Statement was last updated on October 23, 2025. We may update this statement periodically to reflect changes to our website or accessibility features. We encourage you to review this statement periodically.

13. Additional Accessibility Resources

For more information about web accessibility, you may find these resources helpful:

This Accessibility Statement demonstrates REMS Energy's ongoing commitment to digital accessibility and our dedication to ensuring that all users can access information about our services.

© 2025 The REMS Group LLC. All rights reserved.